In these conditions‘The Company,’ ‘Us,’ ‘We,’ ‘Our,’ means McIntyre Enterprises Ltd (trading as Mezz One) & ‘The Buyer,’ ‘You,’ ‘Yourselves,’ ‘Customer,’ ‘Client,’ means the person/company purchasing the mezzanine floor or associated mezzanine floor products. Acceptance – Term & Conditions of sale, Quotation & pre-manufacture drawings: By accepting our quotation via an official purchase order, email of intent, verbal, online website ( or by our quotation acceptance management system you will be fully accepting all of our standard terms & conditions of sale. This also includes the quotation itself. Signatures on drawings will be taken as an approval of acceptance and fully understanding the terms & conditions / drawing proposal. Cancellation following this signature will result in a charge for the full amount of the contract value. Validity: We aim to hold our quotations for as long as possible however due to the unpredictable nature of steel costs we can only guarantee our prices for a maximum of 7 days on all new mezzanine floors quotations. If you have been quoted on a used mezzanine floor in stock, then the quotation is valid until an order or deposit has been placed. Used mezzanine floors in stock are quoted to numerous customers and therefore Mezz One work on a first come, first served basis. Cancelled Orders: Should any order placed be cancelled or not proceed for any reason, we reserve the right to charge for any site survey, drawings or calculations and associated costs where applicable up to the point of cancellation. All prices subject to a final detailed site survey. If for any reason the project, once ordered either by an official purchase order, verbal order or email of intent does not proceed to site, then we reserve the right charge for site survey, drawing and any others works carried out to date. The charge for these works is £750.00 or 10% of the contract sum whichever is the greater figure. Cancelled Orders After Drawing Approval: Should any order placed be cancelled or not proceed for any reason after you the customer/buyer has signed off the drawing, we reserve the right to charge for the full amount of the contract value. Force Majeure – The Company shall not be liable for any breach of the contract that arises either wholly or partly from Force Majeure, such term to include but not be limited to Act of God, Legislation, War, Fire, Breakdown of Machinery, Failure of Power Supply, Lock-Out, Strike, any other industrial dispute, or any other event or circumstance beyond the control of the Company which was not foreseeable or was unavoidable Payment Terms – New mezzanine floors: Unless agreed otherwise, our payment terms are. 35% on order – No site surveys will take place until this amount is paid.35% two working days prior to delivery.30% payment to be made on installation completion day. We will allow 5 days from invoice date for payment on final balance. Supply Only – 75% payment to be made 2 working days prior to delivery Full calculations of steelworks will NOT be passed on until full payment has been made. Payment Terms – Used mezzanine floors: Used mezzanine floors – 50% deposit before any work commences. Full payment made 2 working days prior to deliver on supply only. Used mezzanine floors – supply, deliver & Installation – 35% deposit. 35% two working days prior to delivery and remaining 30% payment on completion. We will allow 7 days from invoice date for payment on final balance. VAT: McIntyre Enterprises Ltd is a vat registered company – 352 8590 78. All prices quoted via email, verbal or website are excluding VAT. VAT will be added to all deposit & final balance invoices at the current prevailing UK rate. Payment Terms – New handrail, loading gates, fire protected columns/fascia’s & decking boards: Unless agreed otherwise, our payment terms are. Full payment on order. Payment Terms – New staircases & platforms only: Unless agreed otherwise, our payment terms are. 50% on order – No general drawings will be sent for approval until this amount is paid in full.50% payment to be made on installation completion day. We will allow 7 days from invoice date for payment on final balance. Supply Only – Remaining 50% payment to be made 2 working days prior to delivery Lien – Without Prejudice to any of the Company’s other rights under the agreement between the parties notwithstanding delivery and if applicable, installation of any goods or products, the goods or products shall remain in the Company until the Buyer has paid in full to the payment terms set out. If such payment is overdue in full or in part, the Company may, without prejudice to any of the Company’s other rights, recover or re-sell the goods or products and may enter the Buyers premises for that purpose. Termination – The Company shall be entitled to either terminated wholly or in part the agreement of any or every other contract with the Buyer or to suspend any further contracts under the agreement in any of the following events; if any debt due to the Company is unpaid, if the Buyer becomes insolvent or being a body corporate has a receiver appointed or passes a resolution of a winding up or a court order to that effect or being an individual partnership makes any composition or arrangement with their creditors or has a receiving order made against them, and/or in addition to the right of lien which the Company shall in any events described above have a general lien over all goods of the Buyer then in the possession of the Company for unpaid price of any goods sold, delivered and installed (if applicable) by the Company to the Buyer under the agreement or any other contract. Waiver – The Company’s rights and remedies shall not be prejudiced by any indulgence or forbearance to the Buyer and no waiver by the Company of any breach by the Buyer shall operate as a waiver of any subsequent breach. Building Regulations / Approved Inspector Indemnity: Unless specified otherwise we have made no allowance for a building regulation application and assume that an application will be submitted by others. Please note the structure may require associated services to satisfy the current regulations. Although all our mezzanines are designed in accordance with our interpretation of the current legislation, it is not always possible to guarantee any design until a formal application is presented & passed. Building regulation fees-unless specifically quoted for, our quotation excludes any building regulation fees, or inspection fees. Under no circumstances will the non-approval for building regulations affect payment of any moneys to Mezz One as and when it falls due. Please note that any other work required, other than the items described in Mezz One quotation and the agreed drawing will be the responsibility of yourselves. Staircases & Handrail are quoted on the current regulations and will be fully described in the quotation, if the local authority requires a change in these items following installation or approval then Mezz One take no responsibility in any costs incurred or cost to obtain the approval. Manufacture without site survey: If we are unable to conduct our own site survey and are required to manufacture off drawings by others, we do not accept any responsibility for any discrepancies. Any costs incurred due to differences between site and the drawings we have worked from will be the responsibility of others. Drawing Approval: Following a site survey, we will produce general arrangement drawing for your approval and upon receipt will provided structural calculations which will be required for the building regulations application. It is imperative that these drawings are checked thoroughly as once approved, any alterations could delay the proposed delivery date and incur additional charges. Site Survey: In most cases our quotation includes for and is subject to a full site survey following receipt of a formal order. We expect the area to be cleared prior to a survey to allow for accurate ‘manufacturing’ measurements. If the site is not cleared to allow the relevant survey it may be necessary for us to re-attend site to check a preliminary drawing. Sometimes this can attract an additional survey fee. In the case of mezzanine floors being manufactured from supplied surveys, plans, drawings we cannot be held responsible for any alterations / additional materials required due to discrepancies from supplied information. Any associated costs will be chargeable. Project management: We have allowed for 1no free site survey prior to the issue of drawings for customers approval, any further site visits required will be chargeable at a rate to be advised. Lead Time: Our standard lead time is 4-5 weeks (20-25 working days) from receipt of approved drawings until delivery / commencement on site, however this is subject to workloads at the time of approval on all new & used mezzanine floors. Technical Standards: If the execution class has not been specified by the customer; we will consider the product to fall under the regulations of BSEN1090-1:2009+A1:2011 – Execution Class EXC2. Products that do not fall within the scope of BSEN1090 are: handrail balustrades, pallet gates, staircases & staircase platforms, as they are considered as an nonstructural construction product and if removed, they does not affect the strength and stability of the main structure or part of the structure (see CEN/TR 17052 – Guidelines on implementing EN1090- 1:2009+A1:2011). Note: Requirements to conform to NSSS Version 6 has not been considered and no supplementary NDT has been specified by the customer. CE Marking: All our new Mezzanine Floors are certified against ISO9001:2008 by the Centre for Assessment; a UKAS accredited and Law Society certification body. Furthermore, through our supply chain we are certified for the development, project management and administration of EN1090-1 for CE Marking of our products. Upon completion, we can provide our Certificate of Conformity. Any NDT (non-destruction testing) requirements will be chargeable at extra costs to be agreed prior. Concrete Slab Indemnity: With reference to all new & used mezzanine floors being installed into your premises. At quotation stage, it is presumed that your concrete slab / floor is made up with the following measurements – slab thickness 150mm, blinding 50mm, hardcore depth 150mm and a soil bearing pressure of 80kN/m2. If no slab information is made available for us, then Mezz One take no responsibility for the suitability & performance of the slab. Please note that any request for the baseplates to be changed will not be at the expense of Mezz One and will be the responsibility of yourselves. Any requests to produce concrete details and test results by the local authorities will be the responsibility of yourselves. New Mezzanine Floor Design: Our Mezzanine floors are designed in accordance with the recommendations of BS5950 and the Bre Digest 437 which reflects the industry and are recognized standards approved by the local authorities and independent inspectors. If new mezzanine floors are supplied to European countries or worldwide then it is the responsibility of yourselves to check that the regulations, we use are correct for the country it is being installed in. Any changes following your approval will be at the expense of yourselves. Unless specified otherwise our designs require the full height cross bracing or strut bracing for stability, in most cases this can be positioned to suit a ground floor layout however in some cases these positions are fixed. Our quotation assumes that the specified baseplates produce an acceptable soil bearing pressure to the underside of the concrete slab. We will however require the supporting slab details during the design process, if this is not available. We can complete a core sample investigation at an additional cost. If neither of the above happen then the client / customer take full responsibility for the design and any problems that could arise. Please call to discuss slab details used in the quotation if unsure. Dynamic Loads: The mezzanine floor will be designed to accept static loads only. Should any machinery or equipment be placed on the floor that could impose a dynamic load then Mezz One will need to be informed of this prior to placement of order. Our design makes no allowance for dynamic or high point loads, it is the client’s responsibility to advise us of any machinery or high points loads (typically from shelving / racking) which may be imposed on the structure. Bracing: This quotation and the design of the mezzanine floor is based on full height lateral cross or strut bracing on a minimum of two faces of the mezzanine floor. If sufficient bracing is not permissible, then additional costs may be incurred. Although designed to the latest regulations it should be noted that mezzanine floors are not entirely rigid. Should there be any specific requirements relating to rigidity we must be informed prior to order placement. Please note Mezz One take no responsibility in the events following the removal of any structural bracing from the mezzanine floors. Column Grid Changes: Any changes from the quoted column grid following the site survey due to obstructions or floor slab joints may result in additional costs. Baseplate Designs: The thickness & design of our baseplates will be in accordance with “Eurocode 3 – Design of steel structures” and “BS5950-1 Structural use of steelwork in building”. Countersunk Baseplate Fixings: Our standard base plate fixing is a hex head bolt. Countersunk fixings are available upon request and carry an additional charge. Should countersunk baseplate fixings be required we must be informed prior to placement of order. Ground Slab Design: We have assumed the ground slab is of sufficient strength to take the loads imposed by the column baseplates using the codes stated above. Should we be required, for whatever reason, to design the column baseplates to “Technical report No:34 (fourth edition) Concrete Industrial Ground Floor, please be aware that the baseplate thickness can sometimes increase greatly & additional costs will be incurred. We will need to be advised of this design requirement prior to carrying our initial design process & will not accept any responsibility for any additional costs being incurred if we were not made aware of this ground slab design requirement prior to our initial design. Concrete Floor Slab Levelness: Dumpy level surveys can be conducted but must be arranged and are subject to additional costs. The mezzanine floor will follow the level of the existing concrete floor slab, if there is specific requirement for the individual columns to be levelled then Mezz One will need to be informed of this prior to order. Concrete Floor Slab Pockets: Should column bases need to be recessed into the concrete floor slab then we will need to be informed of this at quotation stage. Pockets cut into the floor slab will be the responsibility of others and will need to be a minimum of 100mm larger than the proposed column base plate. The depth and levelness of these pockets relative to each other will need to be consistent across the floor. We do not pack from the base or grout unless previously agreed. Standard Decking Sizes: Mezz One installs P6/U7 38mm tongue and groove industrial chipboard decking at 2400 x 600 x 38 & 2100 x 600x 38 this decking is self-Colour. As such our secondary purlins are designed on 600mm & 700mm centre. Other decking products including coverings and coatings as well as moisture resistance and various sizes are available upon request and subject to additional costs. Electrical works: Mezz One use a third-party company to supply and install all the electrical work associated with the mezzanine floor. The responsibility of correct installation and certification following an Installation will be down to the third-party company. Emergency Lighting & Signage: Mezz One are not responsible for any “emergency lighting, exit signage or smoke detection” which may be required by building control. Fire Detection & Alarms: Installation of fire detection is the responsibility of yourselves. All fire detection to be removed from the mezzanine prior to the removal of any used mezzanine floor. It is advised to use the same company who installed the system to complete this work as to not invalidate your insurance. Staircases, Platforms & Handrail: Our staircases, platforms and handrail are designed in accordance with the recommendations of building control which reflects the industry and are recognized standards approved by the local authorities and independent inspectors. Mezz One will endeavour to supply the correct staircase, handrail & platforms for the usage. With-out building control approval prior to order or installation then Mezz One take no responsibility in any costs incurred or any litigation created by installing the wrong staircase or handrail. Public use staircases differ from our standard general access & utility staircases, this also applies to our standard handrail. It’s the responsibility of yourselves to correctly identify the staircases or handrail needed. Fire rating of mezzanine floors Indemnity: Mezz One take no responsibility of certifying fireproofing without the undertaking of building control/approved inspector and the fire officer requirements. Any associated works following an after installation will be at the costs of yourselves. All escape routes will be exposed to fire unless stated by building control to fire protect the route, this will then be stated within the official quotation. Fire Exit Distances from Staircase: Mezz One will endeavour to install the staircases in the correct positions and within the stated design codes for escape distances. Mezz One take no responsibility for any litigation via courts following an incident with-out the use of building control to confirm acceptance from design stage. Any associated works following an after installation will be at the costs of yourselves. Column cases & Fascia’s – Fire protected: Our column cases & fascia’s are supplied & delivered by a third party company. All our cases & fascia’s will be based on a 60minute fire rating unless stated on the quotation. Please confirm with building control/approved inspector before purchase as once ordered payment terms are applied. Column Case Sizes: We will not be held responsible for costs incurred for ordering column cases incorrectly. Should you wish to order your own column cases please request details from our office, do not take the details directly from the mezzanine floor drawing. Galvanized /Aluminium Finishing: If we supply materials with a galvanized or aluminium finish, we cannot be held responsible for any distortion of the plate material during the hot dipping process, if you have a concern regarding this then please do not hesitate to raise with us. Paint Colour & Finishes: Main Beams-wet painted to RAL 7024 or RAL 5010, (grey primer finish on floors having a suspended ceiling). Secondary Joists/Purlins-Galvanized. Columns-wet painted to RAL 7024 or RAL 5010, again grey primer finish on floors having a suspended ceiling. Staircases-wet sprayed to RAL 7024 or RAL 5010 if specified. Treads-Powder coated RAL 7024, Utility & General access with yellow nosing’s. Landings-wet sprayed to RAL 7024 or RAL 5010. Gates-wet sprayed to RAL 7024 or RAL 5010. Handrail wet sprayed RAL 7024 or RAL 5010. Handrail Tube and kick strip both aluminium. This is not applicable to used mezzanine floors but can be applied for an additional cost. Used Mezzanine Floors CE Marking: Used mezzanine floors in stock are either bought in already dismantled or Mezz One dismantle them. Some of the floors may pre-date the new CE marking rule and therefore councils and insurance companies may need to know this before purchase. Mezz One take no responsibility in any costs, solicitors, insurance or alterations in a used floor being installed without this being checked first. Mezz One have no authority to CE mark the used mezzanine floors as the materials used are not traceable. Used Mezzanine Floors- Technical Details Such descriptions whilst given as a guide, in good faith, are subject to alteration by the Seller without notice. All weights and dimensions are approximate only. All maximum load capacities stated are for evenly distributed loads only. Mezz One can check the steelwork through our multi-suite mezzanine software, all steelwork placed into the computer is generally based at the lowest specification in kg/m, column thickness and purlin thickness. Although Mezz One check the used mezzanine floors for correct usage on live loads/dead loads, we cannot be held responsible for supplying full structural calculations. Mezz One insurance will not cover for a third-party installation or third-party fabrication. Although we endeavour to be 100% correct, this cannot be guaranteed due to not having the source of the materials. We always advise that you contact a structural engineer who will then be insured to give you loadings for building control and bearing pressures for the concrete slab. Floors were Abutting Existing Floors: We will need to measure the existing floor height accurately (at point of survey) where it is to join the new floor. A hole will need to be drilled through the adjoining wall (by others) to allow measurement to be taken prior to manufacture. This will help with the installation to allow our operatives to pack up columns to the correct level. We will allow for packing columns adjacent to existing floors to try and match levels. Please be aware that we can only pack to +/- 2mm of existing level. Whilst every effort will be made to match levels at column points, due to joist deflection the floor cannot be guaranteed to match along its entire length. Please note we only adjust those columns adjacent to the adjoining floor, we do not adjust any existing floor columns. The remaining columns on our floor are all set to the same length and hence the mezzanine floor will follow to the levels of the ground slab. Please note that where our decking is abutting an existing floor, we cannot guarantee that the decking will be a perfect join due to cutting tolerances and existing decking cuts. Options of a thin steel joining plate are available at an extra cost. Used Mezzanine Floors – Ground Slab Design & Base Plates Designs: Mezz One have not designed the used mezzanine floors and therefore cannot take any responsibility for costs or failure in the ground slab or alterations to the base plates. Most of the used mezzanine floors would have been built by “new” mezzanine floor suppliers in the UK and therefore should have been built to these codes “The thickness & design of our baseplates will be in accordance with “Eurocode 3 – Design of steel structures” and “BS5950- 1 Structural use of steelwork in building”. On pre-delivery checks Mezz One use these measurements as stated below, it is the responsibility of the purchaser to check the concrete slab prior to installation. Underlying Foundation & Soil Details for Used Mezzanine Floor Base Plate Checks: Slab thickness 150mm, Blinding 50mm, Hardcore depth 150mm, Soil bearing 80kN/m2. Foundation angles, concrete spread 30 degrees, hardcore spread 45 degrees. Accidental Impact: Columns have not been designed for accidental impact. If forklift trucks or other heavy plant and equipment are to be used in the vicinity of the mezzanine floor after completion, then suitably designed column protection or column guards will need to be provided and installed by others. Accidental Damages Or Vandalism – In the event that the Company or anyone employed by the Company causes accidental damage or vandalises the Buyer or Buyers clients property and/or premises, the Buyer must allow the Company to source a quotation or on agreement, provide a credit for the repair works. The Buyer shall not be entitled to withhold payment or set-off any amount payable under this or any other contract with the Company by reason of any claim disputed by the Company. The Buyer must allow the Company to assess the damage caused and submit a claim to the Company’s insurers if applicable. Consequential Loss: Mezz One or its directors shall not be liable to the Buyer for any consequential loss or damage (whether for loss or profit or otherwise) costs or expenses or their claims for consequential loss whatsoever which arise out of or in connection with the supply of the goods or their use or re-sale. Delivery to Site: Unless noted otherwise, the Company will deliver the product to site on a heavy goods vehicle at between the hours of 7.30am to 11am, subject to traffic conditions & other potential delays when traveling to site. The site must have a clear and level hard ground (tarmac or concrete) to access the premises and must have a wide opening (minimum 3.5m) to transfer the goods into the premises. The Buyer to Buyers client must offload the materials under their own method statement unless the Company is contracted to offload. The Buyer must provide a suitable covered storage area and if applicable, must not prevent or hinder the Company’s ability to install the product. The Company cannot be held responsible for any costs incurred due to late delivery or the Buyers failure to comply with any terms in this clause. Site Access & Conditions: Our quotation assumes that the site will be clear, and level and a suitable forklift truck will be available to offload and transport materials from our delivery vehicles to the installation area. If this is not the case, we can supply one as necessary for an extra cost. Please ensure the site is clean and clear prior to installation of the floor, any variations in this agreement may cause delay and additional costs will be charged to your company at a rate advised. We will require a suitable and secure lay down area, under cover, for our materials, plant, equipment, this can be confirmed at design stage. We assume that a 230/240v power supply will be freely available and that the site has adequate lighting in the installation area. Welfare facilities will be required and for our use free of charge, to include but not limited to the following, toilets, lighting, hand washing, drinking water, rest area, facilities for heating food/water, changing area. Temporary arrangements for the above are acceptable but we would need to be made aware of this prior to commencement on site. Safety: The area of the mezzanine is to be cordoned off by others and all unauthorised personnel should be prevented from entering the installation area for safety reasons. CDM Regulations – If the works fall under the scope of the CDM Regulations, the Buyer must instruct a Principal Contractor to manage the project. The Company will work to the Principal Contractors requirements to comply with the regulations and any additional costs incurred in order to comply will be chargeable to the Buyer. Installation Teams: Our quotation is based on our installation teams working a full 8-10-hour day on site and during normal working hours. Should requirements for working outside of these hours or weekend work then this would be subject to extra costs agreed prior to the commencement of work. We assume that welfare facilities will be freely available (including first aid) for the duration of the installation. Our operatives expect to receive full support and cooperation with safety procedure throughout the unloading and installation process. Please note our quote is based on our normal installation method as per our standard method statements, any methods outside of our statement will be subject to additional costs. If the Buyer or the Buyers client prevents the Company from installing the product within the allowed time frame, due to preventing access, failure to provide heating, lighting or welfare, failure to provide power, obstructing or failure to clear the site and or any other situation that prevents the team from installing the product, the Company has the right to delay the installation until an agreement is in place to continue the works, and the Company has the right to charge the Buyer for the costs incurred due to the delays caused by the Buyer or the Buyers client. Temporary Edge Protection: If we are not instructed to provide permanent edge protection to any exposed edge, a temporary edge protection will be required to protect other trade etc. involved in the project. Unless specified in our quotation we assume that this temporary edge protection will be provided by others. Any open edges need to be protected once we have left site for the safety of any follow-on trades. Any edge protection needs to be hired will incur an additional cost agreed at quotation stage. If netting for installation is required, this will need to be known at quotation stage or except the costs given if instructed to provide this mid installation. Cutting of Holes in Existing Roofs: If there is a requirement for any columns to be installed in an existing office area then this is the customers responsibility to cut the hole in prior to arrival on site, any making good of existing ceiling is to be the complete responsibility of the customer. Unless asked to arrange at quotation stage incurring an extra cost. Decking & Dust: We are required to cut chipboard decking whilst installing the mezzanine floor and this can generate a small amount of dust. Should this be a problem on your site then we must be informed of this at quotation stage. Any changes to our standard installation process will be subject to additional costs. Plant: Unless a cost has been agreed at quotation stage, we have assumed that you or the end user will provide a forklift truck for our exclusive use to build the mezzanine floor. This forklift needs to be a counterbalance type for use indoors (either gas or electric) and capable of lifting 1.75 tons. It will have a side shift and be capable of lifting to the deck height of the mezzanine +300mm. It will also need to go under the floor when the masts are in the lowest position. The forklift needs to be available from the first day and continuously for the duration of the works. If an electric truck is supplied, then the responsibility for wiring in the charging unit lies with others. We cannot be held responsible for storage of any gas on site. Should gas be required to power the forklift truck then the secure storage of this gas will be the responsibility of the principal contractor or end user. Dismantle & Re-location of used mezzanine floor: Mezz One will dismantle the used mezzanine floor in a timely & safe manner. Customer will be responsible for the transport cost and any plant required at each site unless stated in the quotation. All building control work & concrete slab checks will be the responsibility of yourselves. All mezzanine floor relocations are based on a like for like switch. If the mezzanine floor requires extra materials or modification, then this will be at the cost of yourselves. This will be confirmed in a re quote for confirmation of acceptance before the works are fully completed. Mezz One will not provide any calculations or drawings based on a re location. Waste Materials: We have made no allowance for any skip hire and all waste materials / debris will be left neatly stacked ready for disposal by others. We will clear the site of our rubbish to a single location for removal by client or main contractor (at their costs). Electronic Communications: When you visit or send e-mails to us, you are communicating to us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.Copyright: All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property of Mezz One or its content suppliers and protected by international copy right laws. The compilation of all content on this site is the exclusive property of Mezz One, with copyright authorship for this collection by Mezz One and protected by international copyright laws. Licence & Site Access: Mezz One grants you a limited licence to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Mezz One. This licence does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents. Covid 19 Policy  We continue to monitor the progression of the outbreak of Covid-19 and Government response levels. Our principal focus is the welfare of our employees at the same time as balancing the need to maintain our supply chains and manage disruption to our distribution and manufacturing operations and the impact on everyday life. Our business is strictly following Government guidelines on how to mitigate the risks of transmission of Covid-19 both in the office and on site and will continue to as updates are released: Office Employees: All our office employees are now working on a bases of no more than 2 employees in the office at one time. Also, we have all signage and PPE protection in place to follow government guidelines. On-Site Workers: Presently, and until the Government advise otherwise, we can travel to and from work where necessary. Some of our customers projects serve front line operations and as such are currently open and are deemed essential. We ask that our Supply Chains do everything possible, whilst observing the requirements set out by the Government, to support us at this time of significant difficulty. As a business, we carry a certain level of stock to service our customers and during this time we are committed to keeping these stocks at the maximum levels where feasible. We are confident that these stocks offer our customers security of supply against any short-term interruptions to raw material supply. Although we believe the actions, we have put in place are appropriate for the current levels of risk, they are under constant review and we will continue to monitor things in line with Government recommendations. Delivery / Shipping Policy  
  • All items are collection only unless otherwise stated, some items are delivery only straight from our suppliers.
    • PLEASE NOTE: Deliveries can only be made to a hardstanding area with suitable forklift offloading facilities being available.Failed deliveries unable to off-load will incur a delivery charge of the quoted amount + vat. A return delivery cost will be based on original quotation and paid for before the goods are re-loaded.
  1. The customer shall collect the Goods from the Supplier’s premises or, where specified in the Order, the Supplier shall deliver the Goods or shall procure the delivery of the Goods by a third party, the location set out in the Order or such other location as the parties may agree. Where goods are to be delivered, the Customer shall provide the Supplier or such third party with access to the Delivery Location in order that the delivery of the Goods may be carried out. The Customer must notify the Supplier promptly of any days or part days when such access to the Delivery Location will be unavailable.
  • Where Goods are delivered, delivery of the Goods shall be completed on the Goods’ arrival unloaded at the Delivery Location. The Customer shall be responsible for all unloading of the Goods from the delivery vehicle at the Delivery Location and the Customer shall indemnify the Supplier against all liability arising from or related to such unloading.
  • Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. The Supplier shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or unavailability of access to the Delivery Location or the Customer’s failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
  • If the Supplier fails to deliver the Goods, its liability shall be limited to the costs and expenses incurred by the Customer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods. The Supplier shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or the unavailability of access to the Delivery Location or the Customer’s failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
  • If seven (7) Business Days after the day on which the Goods should have been collected or the Supplier first attempted to effect delivery the Customer has not accepted delivery of them, the Supplier may resell or otherwise dispose of part or all of the Goods and, after deducting reasonable storage and selling costs, account to the Customer for any excess over the price of the Goods or charge the Customer for any shortfall below the price of the Goods.
  • Any discrepancy between the quantity of Goods ordered and the quantity of Goods delivered must be notified in writing to the Supplier within three (3) Business Days of delivery.
  • The Supplier may deliver or procure delivery of the Goods by instalments, which shall be invoiced and paid for separately. Each instalment shall constitute a separate Contract. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment.
  • Immediately on delivery the Customer shall:
  • Inspect all Goods; and
  • Inform the Supplier of any shortage or any defect apparent on normal visual inspection. The Customer shall check, complete, and send to the Supplier immediately following delivery the Delivery Documents to confirm that all Goods are delivered and defect free or otherwise.
  • Completion of the Delivery Documents by the Customer or by the Customer’s representatives confirms the Customer’s agreement that the Customer has been given a reasonable opportunity to inspect the Goods and that the Goods have been inspected.
 Refunds and Returns Thank you for shopping at Mezz One. If you are not entirely satisfied with your purchase, we’re here to help.Returns You have 14 calendar days to return an item from the date you received the goods. To be eligible for a return;
  • Your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item must be accompanied by a valid receipt or proof of purchase.
 Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your item is approved, we will initiate a refund to your card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Shipping You will be responsible for paying for your own shipping costs for returning your item to us. Shipping costs are non-refundable. Contact us If you have any questions on how to return your item to us, contact us via email or telephone 0800 118 4022. Privacy Notice  This is the privacy notice of McIntyre Enterprises Ltd (Trading as Mezz One). In this document, “we”, “our”, or “us” refer to McIntyre Enterprises Ltd (Trading as Mezz One). We are company number 12732121 registered in England & Wales.Our registered office is at 5 Elgar Mews, Aylesbury, Buckinghamshire, HP21 9GJ.Introduction  This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you. We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.We undertake to preserve the confidentiality of all information you provide to us and hope that you reciprocate. Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR). The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website. 
  1. Data Protection Officer
 We have appointed a data protection officer (DPO) who is responsible for ensuring that our policy is followed. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact our DPO, Mr Andrew McIntyre at
  1. Data we process
 We may collect, use, store and transfer different kinds of personal data about you. We have collated these into groups as follows: Your identity includes information such as first name, last name, title, date of birth, and other identifiers that you may have provided at some time. Your contact information includes information such as billing address, delivery address, email address, telephone numbers and any other information you have given to us for the purpose of communication or meeting. Your financial data includes information such as your bank account. Transaction data includes details about payments or communications to and from you and information about products and services you have purchased from us. Technical data includes your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. Your profile includes information such as your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses. Marketing data includes your preferences in receiving marketing from us; communication preferences; responses and actions in relation to your use of our services. We may aggregate anonymous data such as statistical or demographic data for any purpose. Anonymous data is data that does not identify you as an individual. Aggregated data may be derived from your personal data but is not considered personal information in law because it does not reveal your identity. For example, we may aggregate profile data to assess interest in a product or service.However, if we combine or connect aggregated data with your personal information so that it can identify you in any way, we treat the combined data as personal information and it will be used in accordance with this privacy notice. 
  1. Special personal information
 Special personal information is data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any special personal information about you. 
  1. If you do not provide personal information, we need
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform that contract. In that case, we may have to stop providing a service to you. If so, we will notify you of this at the time. The bases on which we process information about you. The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category. If a basis on which we process your personal information is no longer relevant, then we shall immediately stop processing your data. If the basis changes then if required by law, we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information. 
  1. Information we process because we have a contractual obligation with you
 When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information. We may use it in order to:
  • verify your identity for security purposes
  • sell products to you
  • provide you with our services
  • provide you with suggestions and advice on products, services and how to obtain the most from using our website
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract. 
  1. Information we process with your consent
 Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information. Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies. If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful. We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us However, if you do so, you may not be able to use our website or our services further. 
  1. Information we process for the purposes of legitimate interests
We may process information on the basis there is a legitimate interest, either to you or to us, of doing so. Where we process your information on this basis, we do after having given careful consideration to:
  • whether the same objective could be achieved through other means
  • whether processing (or not processing) might cause you harm
  • whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so
 For example, we may process your data on this basis for the purposes of:
  • record-keeping for the proper and necessary administration of our Mezz One
  • responding to unsolicited communication from you to which we believe you would expect a response
  • protecting and asserting the legal rights of any party
  • insuring against or obtaining professional advice that is required to manage Mezz One risk
  • protecting your interests where we believe we have a duty to do so
  1. Information we process because we have a legal obligation
 Sometimes, we must process your information in order to comply with a statutory obligation.For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.This may include your personal information.Specific uses of information you provide to us 
  1. Information provided on the understanding that it will be shared with a third party
 Our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people. Examples include:
  • posting a message on our forum
  • tagging an image
  • clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks
 In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it. We do not specifically use this information except to allow it to be displayed or shared. We do store it, and we reserve a right to use it in the future in any way we decide. Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time. Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at
  1. Complaints regarding content on our website
 Our website is a publishing medium. Anyone may register and then publish information about himself, herself, or some other person. We do not moderate or control what is posted.If you complain about any of the content on our website, we shall investigate your complaint. If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate. Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you. If we think your complaint is vexatious or without any basis, we shall not correspond with you about it. 
  1. Information relating to your method of payment
 Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it.At the point of payment, you are transferred to a secure page on the website of WorldPay or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us. 
  1. Information about your direct debit
 We do not accept direct debit. Communicating with usWhen you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need. We record your request and our reply in order to increase the efficiency of Mezz One We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high-quality service. 
  1. Complaining
 When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is. We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person. 
  1. Affiliate and business partner information
This is information given to us by you in your capacity as an affiliate of us or as a business partner. It allows us to recognise visitors that you have referred to us, and to credit to you commission due for such referrals. It also includes information that allows us to transfer commission to you. The information is not used for any other purpose.We undertake to preserve the confidentiality of the information and of the terms of our relationship. We expect any affiliate or partner to agree to reciprocate this policy.Use of information we collect through automated systems when you visit our website 
  1. Cookies
Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved. Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use. Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose. If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website. We use cookies in the following ways: 
  • to track how you use our website
  • to record whether you have seen specific messages we display on our website
  • to keep you signed in our site
  • to record your answers to surveys and questionnaires on our site while you complete them
  • to record the conversation thread during a live chat with our support team
  1. Personal identifiers from your browsing activity
 Requests by your web browser to our servers for web pages and other content on our website are recorded. We record information such as your geographical location, your Internet service provider, and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution. We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you. If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed into our website. 
  1. Our use of re-marketing
 Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website. We may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites. Disclosure and sharing of your information 
  1. Information we obtain from third parties
 Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use. No such information is personally identifiable to you. 
  1. Third party advertising on our website
 Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website. They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts. We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties. 
  1. Credit reference
 To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money. 
  1. Data may be processed outside the European Union
Our websites are hosted in the United Kingdom. Control over your own information
  1. Your duty to inform us of changes
 It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.
  1. Access to your personal information
 At any time, you may review or update personally identifiable information that we hold about you, by signing into your account on our website. To obtain a copy of any information that is not provided on our website you should contact us to make that request. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you. 
  1. Removal of your information
If you wish us to remove personally identifiable information from our website, you should contact us to make your request.This may limit the service we can provide to you. 
  1. Verification of your information
 When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.Other matters 
  1. Use of site by children
 We do not sell products or provide services for purchase by children, nor do we market to children.If you are under 18, you may use our website only with consent from a parent or guardian 
  1. Encryption of data sent between us
 We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar. 
  1. How you can complain
If you are not happy with our privacy policy or if you have any complaint, then you should tell us. If a dispute is not settled, then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration. If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office (ICO). This can be done at We would, however, appreciate the opportunity to talk to you about your concern before you approach the ICO. 
  1. Retention period for personal data
 Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
  • to provide you with the services you have requested;
  • to comply with other law, including for the period demanded by our tax authorities; • to support a claim or defence in court.
  1. Compliance with the law
 Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.However, ultimately it is your choice as to whether you wish to use our website. 
  1. Review of this privacy policy
 We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records. If you have any question regarding our privacy policy, please contact us.