Mezz One– New & Used Mezzanine Floors
If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 14 calendar days to return an item from the date you received the goods.
To be eligible for a return;
Your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item must be accompanied by a valid receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your item is approved, we will initiate a refund to your card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item to us.
Shipping costs are non-refundable.
Contact us
If you have any questions on how to return your item to us, contact us via email hello@mezz1.com or call 0800 118 4022.